Effective Date: August 29, 2025
Company Name: Chayapan Computing Co.,Ltd.
Jurisdiction: Thailand
Scope of Services – The Company provides software development, subscription-based software services, and cloud resource provisioning.
Eligibility – Clients must be legally capable of entering into binding contracts.
Payment – Fees are due as agreed in the Order Form or Statement of Work (SOW). Late payments may incur interest at 0.5% per month.
Confidentiality – Both parties agree to protect confidential information and not disclose it without consent.
Intellectual Property (IP) – Unless otherwise agreed, IP created by the Company during custom projects belongs to the Client once full payment is made.
Data Protection – The Company complies with applicable data protection laws (e.g., GDPR, PDPA).
Limitation of Liability – Liability is capped at the total fees paid under the contract in the last 12 months.
Termination – Either party may terminate with 30 days’ notice for convenience, or immediately for breach.
Provisioning – The Company provides compute, storage, and network resources as described in the Order Form.
Usage-Based Billing – Fees based on usage metrics (CPU, RAM, storage, bandwidth) or fixed capacity.
Service Levels – Uptime commitment of [99.9%], with credits applied for downtime.
Data Security – The Company shall implement industry-standard security and backup measures.
Client Responsibilities – Client is responsible for securing access credentials and ensuring lawful use.
Termination & Data Retention – Data retained for [30] days after termination, after which it will be deleted.
License Grant – Company grants Client a non-exclusive, non-transferable right to use the software.
Restrictions – No reverse-engineering, sublicensing, or unauthorized distribution.
Subscription Term – Monthly or annual; auto-renewal unless terminated with 30 days’ notice.
Service Levels – The Company shall use commercially reasonable efforts to maintain uptime of 99.5%.
Support – Email and ticket-based support available during business hours.
Termination – Immediate termination for non-payment, breach, or misuse.
Warranty Period – Deliverables are warranted for 60 days from delivery against material defects.
Exclusions – Warranty does not cover issues caused by misuse, modifications, or third-party systems.
Remedies – The Company will, at its discretion, repair, replace, or re-perform services.
Disclaimer – Except as expressly stated, all services are provided “as is” without additional warranties.